AI in Employment: Opportunities and Legal Challenges In a recent study, it was found that 83% of large employers use artificial intelligence for some type of employee decision-making and it can be found in almost all aspects of employment: from hiring to firing. The technology is used to filter resumes, while chatbots answer applicant questions and schedule interviews. AI is used to monitor productivity and safety, and to predict the potential success of an applicant. AI in Employment: Law in Agreements in the Age of AI As this trend continues, new legal questions about liability for workplace discrimination are being presented to the courts. Keith Sonderling, Commissioner of the Equal Employment Opportunity Commission (EEOC), wrote in the University of Miami Law Review that "AI is only as good as those who 'feed the machine.'" "Addressing algorithmic bias may present a 'whack-a-mole' problem, where the new algorithm - revised to have less negative i...